Privacy Policy

Privacy Policy for Resort Alliance Limited

Effective Date: 11^th February 2025

1. Introduction

Resort Alliance Limited (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website (the “Site”) or use our services. We are registered with the Information Commissioner’s Office (ICO) in the UK and comply with the General Data Protection Regulation (GDPR).  

2. Information We Collect

We collect the following types of information:

• Personal Information: This may include your name, email address, postal address, phone number, and any other information you provide to us when you subscribe to our special offers, download our magazine or newsletters, or contact us.  
• Website Usage Data: We collect information about how you use our Site, such as your IP address, browser type, referring website, pages viewed, and time spent on the Site. This information is collected through cookies and similar technologies.
• Marketing Data: We collect information about your preferences for receiving marketing communications from us.

 

3. How We Use Your Information

We use your information for the following purposes:

• Marketing: We use your data to send you marketing communications about Resort Alliance and participating resorts, including special offers, newsletters, and promotions. These communications may be sent via email, SMS, WhatsApp, and social media platforms.
• Service Provision: We use your information to provide you with the services you request, such as processing subscriptions and responding to inquiries.
• Website Improvement: We use website usage data to analyse how our Site is used and to improve its functionality and user experience.
• Complaint Resolution: If you have a complaint about a participating resort, we may share your information with that resort to facilitate resolution.

 

4. Cookies and Similar Technologies

Our Site uses cookies and similar technologies to collect website usage data and personalize your experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Site. Our Cookie Policy [link to your cookie policy] provides more details about our use of cookies.  

 

5. Sharing Your Information

We will not share your personal information with any third party except as described in this Privacy Policy. We may share your information with:  

• Employees and Contractors: We may share your information with our employees and contractors who need access to it to perform their duties. We ensure that these individuals are subject to appropriate confidentiality obligations.
• Participating Resorts (for complaints): As stated above, we may share your information with a participating resort if you have a complaint about that resort.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

 

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the information we hold about you.
• Rectification: You have the right to correct any inaccuracies in your information.
• Erasure: You have the right to request that we delete your information.
• Restriction of Processing: You have the right to restrict the processing of your information.
• Data Portability: You have the right to receive your information in a portable format.
• Objection: You have the right to object to the processing of your information.
• Withdrawal of Consent: You have the right to withdraw your consent to marketing communications at any time. You can do this by clicking the “unsubscribe” link in our emails, replying “STOP” to our SMS messages, or contacting us directly.

 

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.  

 

8. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  

 

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this Site.  

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Resort Alliance Limited david@theresortalliance.com